“Is this guest entitled to it?”
One scan. A clear answer.
Check the package, time window and remaining benefits before providing a service.
Built for hotels. Designed around guests.
Every guest benefit.
Under control.
Connect wristbands, hotel teams and guests in one simple flow.
Ready for pilot deploymentsAdapted to your hotel
Is this included?
Check the package.
Already used?
See remaining benefits.
What changed?
Follow the audit trail.
HOW STAYBADGE WORKS
One wristband. A simple flow.
From the reception desk to each service point, everyone knows what the stay includes.
Reception assigns the package
Connect the wristband to the stay and set the included benefits, limits and availability.
Staff scan and verify
A scan shows the guest’s entitlements. Staff record the benefit used so the next service point sees the updated status.
Guests check their stay
Guests view their package and remaining benefits in the mobile app or access the web portal with a compatible NFC wristband.
THE STAYBADGE PLATFORM
One platform.
Three connected views.
From guest entitlements to on-property operations, StayBadge keeps everyone in sync.
See how it fits your hotel01
Hotel
Manage packages and entitlements.
02
Staff
A clear answer at every scan.
03
Guest
A simple view of their stay.
LESS GUESSWORK. MORE CONTROL.
Better for your team.
Better for every stay.
Turn everyday questions into clear decisions — with the context your team needs, right where they work.
For hotels where guest packages are part of every day.
All-inclusive hotels
Clear package rules across restaurants, bars and activities.
Resorts with multiple service points
Shared entitlements across reception, dining and leisure facilities.
Hotels with spa & wellness
Verify which treatments, zone access or visits are included in a stay.
“Was this already used?”
Keep benefits in balance.
Record each use against a stay, helping prevent repeated redemptions and unnecessary disputes.
“Why don’t our records match?”
Trace the service, then investigate.
Use guest activity records alongside stock and POS data to investigate differences. A discrepancy is a signal to review, not proof of misconduct.
Start with what matters. Add what’s next.
A modular setup, agreed around your property.
Packages & NFC
Start with packages, limits and wristband verification.
Hotel operations
Select task, housekeeping and maintenance modules around your process.
Connected systems
Agree the scope of PMS, POS and room-access integrations for your installation.
SECURITY IN OUR DNA
A relaxed stay.
A considered approach to data.
Built with security and traceability in mind — from the cloud to the devices your team uses.
Encrypted dataProtection in transit and at rest, in the cloud and on devices.
The right accessRoles and permissions around your team’s responsibilities.
An auditable flowA record of who did what and when, across key actions.
Standards considered in the designDesigned with GDPR and ISO/IEC 27001 in mind.
THEIR HOLIDAY. IN THEIR HANDS.
One place for
the whole stay.
Recommend the StayBadge mobile app so guests can check their package, remaining benefits and stay information whenever they need it.
A compatible NFC wristband can also open the guest web portal, with access verification.
Explore optional location services. With the guest’s permission, their phone can detect hotel beacons and report a last observed zone. Scope and accuracy are validated during the pilot.
PLANNED EXTENSIONS
More than a package.
Support for the whole stay.
We are planning further modules around the everyday needs of guests and hotel teams. Choose the areas that matter to your property.
A clear path for each request
- Submitted
- In progress
- Completed
Guest communication
Messages to reception and a conversation history linked to the stay, with clear ownership of each enquiry.
Additional requests
Towels, cleaning or extra room amenities — routed to the right team, with a status visible to the guest.
Issue reporting
Guests describe an issue and add a photo. The hotel assigns a category, priority and responsible team.
Team tasks
A shared queue for housekeeping and maintenance, with an assigned person, due time and completion history.
Extra services
Requests for spa treatments, dinner reservations or late check-out, subject to confirmation by the hotel.
Hotel guide
Opening hours, menus, activities and practical hotel updates, available to guests in one place.
LET’S START WITH YOUR HOTEL
A focused pilot.
A practical next step.
Start with a selected package and service points. Agree the scope and success measures before bringing the pilot to your team.
Agree the scope
Together, choose the package, service points, coordinator and measures to review.
Prepare the pilot
StayBadge configures the rules, checks wristbands and devices, and prepares the selected team.
Test and decide
Your team tests the agreed workflow. Together, review the results and decide whether to expand.
StayBadge provides
- Configuration of the selected package, limits and service points.
- Team preparation, support for agreed tests and a joint review.
Your hotel provides
- A coordinator and the package rules to include in the pilot.
- A selected team and information about the devices and systems in use.
What do we review together?
- Time to verify entitlements
- Consistency of usage records
- Feedback from your team
Duration, scope, equipment, integrations and cooperation terms are agreed before the pilot starts.
A few things
you might be wondering.
Do guests need to install an app?
The StayBadge mobile app is the recommended way to view a stay. Guests can also tap a compatible NFC wristband with their phone to open the web portal and verify access to their stay.
Can StayBadge work with our existing systems?
We review your PMS, POS, wristbands and devices before agreeing the integration scope. Room access requires a separate compatibility assessment of your lock system.
What does a pilot include?
We agree the process, modules, responsibilities and success measures with your hotel. Three flexible cooperation models are available: a fixed subscription, stay-based billing, or a subscription including agreed equipment. We choose the model together.
Can guests opt in to location services?
An optional module can use a guest’s phone to detect hotel beacons and report the last observed zone. It requires permissions, connectivity and on-site testing. It locates the phone, not a passive NFC wristband; a child without a phone needs a separate solution.
YOUR HOTEL. YOUR NEXT CHAPTER.
Let’s make every
stay flow better.
Tell us a little about your property. Let’s explore what a StayBadge pilot could look like for your team and your guests.
DISCUSS A PILOT
Good hospitality starts
with a conversation.
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